She HAS to be the best travel agent EVER! This vacation far surpassed my expectations. On our first night in Copenhagen, Therese took us to an authentic danish restaurant. She also gave us a tour of the amazing 5 star hostel that she was staying in. 11 of us were booked on a Baltic cruise aboard Holland America's Zuiderdam which is a beautiful ship with lots of fun activities and amazing ports of call. Therese arranged for us to do a two day St. Petersburg tour which was an absolute highlight of the entire trip. We lucked out with our local tour guide, Tatianna who also went above and beyond to make sure we saw and did as much as possible. This is my third trip with Therese and each one has been loads of fun and packed full of great memories. Thanks again Therese!